Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal data when you use our website. Fragas of Cabril.

Company Name: Fragas do Cabril Eco & Wellness Lodge, Lda.
Household: Cabril Street, No. 2. 3200-310 Serpins. Lousã, Coimbra
E-mail: geral@fragasdocabril.com
Telephone: +351 235 034 950
(Call to a national landline network)

Mobile phone: +351 966 582 829
(Call to national mobile network)

2. Data Collected and Purpose

2.1 Types of Data Collected

We collect the following personal data:

• For stay reservations: Name, email, phone, check-in date, check-out date, number of guests and additional notes.
• For experiences: Name, email, phone, date of experience and number of people.
• For messages: Name, email, phone and message.

2.2 Collection Method

Data is collected through:

• Contact and booking forms.
• Cookies and similar technologies.

2.3 Purpose of Collection

Data is collected for the following purposes:

• Processing of stay reservations.
• Scheduling experiences.
• Responding to messages and requests for information.

3. Data Sharing

Your data may be shared with:

• Google Analytics and Google Search Console, to monitor website performance.

4. Security and Storage

• We implement appropriate security measures to protect your personal data.
• Data is stored indefinitely unless the user requests deletion.

5. User Rights

The user has the right to:

• Access, correct or request deletion of your personal data.
• Submit a complaint through the physical or online Complaints Book, or by email:
  geral@fragasdocabril.com

6. Cookies and Tracking Technologies

• We use cookies associated with the cookie compliance plugin.
• Users can manage or disable cookies in their browser settings.

7. Contact

For questions related to your privacy, please contact us through one of the following means:
E-mail: geral@fragasdocabril.com

Telephone: +351 235 034 950
(Call to a national landline network)

Mobile phone: +351 966 582 829
(Call to national mobile network)